This Privacy Policy describes how Chateau Baralli collects, uses, and protects personal data when visitors use the website chateaubaralli.com or interact with the company through digital services. Chateau Baralli is committed to protecting the privacy of its customers and ensuring that all personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 and applicable Bulgarian legislation. By using the website, visitors acknowledge that they have read and understood the terms described in this Privacy Policy.

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Chateau Baralli acts as the data controller for the personal information collected through the website. The company may be contacted at the following telephone number: +359 887 668 868. The registered address of the business is the address listed on the official company documentation and website. Any inquiries related to the processing of personal data, requests regarding user rights, or questions concerning this Privacy Policy may be directed to the company through the contact details provided on the website.

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When visitors interact with the website, Chateau Baralli may collect personal data that users voluntarily provide. This may include information such as name, email address, phone number, billing or delivery address, and any other details submitted through contact forms, purchase forms, or communication with the company. In addition to information actively provided by users, certain technical information may be collected automatically during website usage. This may include the visitor’s IP address, browser type, device information, pages visited on the website, and other analytical data that helps improve the performance and security of the website.

The collected personal data is used for several purposes related to the operation of the business. Chateau Baralli may process personal data to respond to inquiries, provide information about products, manage customer communication, and improve the services offered on the website. Where purchases or orders are made through the website, personal data may be used to process transactions, arrange delivery of products, and maintain necessary accounting records required under applicable legislation. Personal data may also be used to improve the website’s functionality, analyze user interaction with the website, and ensure the security and reliability of the online platform.

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Personal data is processed only when a lawful basis exists under applicable data protection legislation. In many cases, the processing of personal data is necessary for the performance of a contract, such as fulfilling a product order or responding to a service request. Personal data may also be processed when Chateau Baralli is required to comply with legal obligations such as accounting or tax regulations. In certain situations, personal data may be processed on the basis of the company’s legitimate interests, for example in order to maintain website security or improve customer services. When personal data is used for marketing communications or newsletters, such processing will occur only when the user has given explicit consent.

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In order to operate its services effectively, Chateau Baralli may share certain personal data with trusted third-party service providers. These partners may include payment processing companies, courier and logistics providers responsible for delivering orders, website hosting providers, IT service providers, and professional advisers such as accountants or legal consultants. These third parties receive only the information necessary to perform their services and are required to process personal data in compliance with applicable data protection laws.

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Chateau Baralli retains personal data only for as long as necessary to fulfill the purposes for which the information was collected. Certain information related to financial transactions or orders may be stored for longer periods when required by tax or accounting legislation. Other personal data, such as information submitted through contact forms or marketing subscriptions, will be retained only for the period necessary to provide the relevant service or until the user withdraws consent where consent is the legal basis for processing.

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Individuals whose personal data is processed by Chateau Baralli have specific rights under European data protection legislation. These rights include the right to request access to personal data, the right to request correction of inaccurate or incomplete information, the right to request deletion of personal data when legally applicable, the right to restrict certain types of processing, and the right to object to processing based on legitimate interests. Individuals also have the right to withdraw consent at any time where consent has been previously given. Requests related to these rights may be submitted using the contact details provided on the website.

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Chateau Baralli implements appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. These measures may include secure website hosting, encrypted communication where applicable, controlled access to stored data, and regular monitoring of website security. While every effort is made to protect personal information, users should also take appropriate precautions when sharing personal data online.

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The website of Chateau Baralli is intended only for individuals who have reached the legal age required to purchase alcoholic products. Under Bulgarian law, the sale of alcohol is restricted to persons aged 18 years or older. Chateau Baralli does not knowingly collect personal data from individuals who are below the legal drinking age. If the company becomes aware that personal data has been collected from a minor, reasonable steps will be taken to remove that information from the system.

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Chateau Baralli reserves the right to update or modify this Privacy Policy when necessary in order to reflect changes in legal requirements, business practices, or website functionality. Updated versions of the Privacy Policy will be published on the website and will become effective upon publication. Users are encouraged to review this policy periodically to remain informed about how their personal data is handled.